Privacy Policy
Effective Date: 1 June 2026
Welcome to Redspin Casino. Your privacy is important to us, and we are committed to protecting your personal information in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
We collect personal information that you provide to us directly when you register an account, make a deposit, participate in promotions, or contact our support team. This information may include:
- Full name
- Date of birth
- Contact details (email address, phone number, postal address)
- Payment information
- Identification documents for verification purposes
- Account login details
We may also collect information automatically when you use our website, such as your IP address, browser type, and device information, through cookies and similar technologies.
2. How We Use Your Information
Your personal information is used for the following purposes:
- To verify your identity and age as required by law
- To process deposits, withdrawals, and payments
- To provide you with access to our services and manage your account
- To communicate with you about your account, promotions, and updates
- To comply with legal and regulatory obligations, including responsible gambling requirements
- To improve and personalise our services
- To detect and prevent fraud and other unlawful activities
3. Disclosure of Your Information
We do not sell your personal information. We may disclose your information to:
- Service providers who assist us in operating our business, subject to confidentiality agreements
- Regulatory authorities or law enforcement agencies as required by law
- Payment processors and financial institutions for transaction purposes
- Credit reporting agencies for verification and fraud prevention
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our website uses SSL encryption to secure data transmissions.
5. Data Retention
We retain your personal information only as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
You have the right to:
- Access your personal information held by us
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal and regulatory requirements
- Withdraw consent to the use of your personal information where applicable
- Complain to us or the Office of the Australian Information Commissioner if you believe your privacy rights have been breached
To exercise your rights or for any privacy-related inquiries, please contact us at:
Email: [email protected]
Phone: +61 2 1234 5678
Address: Redspin Casino, Level 10, 123 Gaming Street, Sydney NSW 2000, Australia
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyse site usage, and deliver personalised content and advertising. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
10. Consent
By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
If you have any questions or concerns about this Privacy Policy, please contact us using the details provided above.
For more information on Australian privacy laws, you may visit the Office of the Australian Information Commissioner website: https://www.oaic.gov.au
