Responsible Gambling at Redspin Casino

At Redspin Casino, we are committed to providing a safe, fair, and enjoyable gaming environment for all our Australian players. We believe that gambling should always be a form of entertainment — never a way to make money or escape personal problems. Our Responsible Gambling policy is designed to help you stay in control and enjoy your experience responsibly.

Our Commitment to Safe Gaming

Redspin Casino operates under strict responsible gambling guidelines in accordance with Australian consumer protection standards and the requirements set by our licensing authority. We actively promote responsible gambling practices and provide tools and resources to support players who may need assistance.

Know the Signs of Problem Gambling

Problem gambling can affect anyone. It is important to recognise the warning signs early. You may have a gambling problem if you:

Spend more money or time gambling than you can afford
Find it difficult to stop or cut back on gambling
Gamble to escape stress, anxiety, or personal problems
Lie to family or friends about your gambling habits
Chase losses by continuing to gamble after losing money
Neglect work, family, or other responsibilities due to gambling
Borrow money or sell possessions to fund gambling
Feel irritable or restless when trying to reduce gambling

If any of these signs apply to you or someone you know, we strongly encourage you to seek help immediately.

Responsible Gambling Tools

Redspin Casino provides a range of tools to help you manage your gambling activity. You can access these tools at any time through your account settings or by contacting our support team.

Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much money you add to your account. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period.

Loss Limits

Restrict the amount you can lose over a set period. This helps you stay within your budget and avoid chasing losses.

Session Time Limits

Set a maximum duration for your gaming sessions. You will receive a notification when your session limit is approaching, and the session will end automatically once the limit is reached.

Reality Checks

Enable regular pop-up reminders that show how long you have been playing and how much you have spent. These reminders help you stay aware of your gambling activity in real time.

Cool-Off Period

Take a short break from gambling by activating a cool-off period of 24 hours, 48 hours, or up to 30 days. During this time, you will not be able to log in or place bets.

Self-Exclusion

If you feel you need a longer break, you can self-exclude from Redspin Casino for a minimum period of 6 months or permanently. During self-exclusion, your account will be suspended and you will not receive any promotional communications from us. To request self-exclusion, contact our support team at [email protected] or use the self-exclusion option in your account settings.

National Self-Exclusion — BetStop

Australia's National Self-Exclusion Register, BetStop, allows you to self-exclude from all licensed Australian online wagering services at once. Registration is free and can be completed online. Once registered, all participating operators — including Redspin Casino — are legally required to close your account and prevent you from opening new ones.

Support and Help Resources in Australia

If you or someone you know is struggling with gambling, free and confidential support is available 24 hours a day, 7 days a week through the following Australian services:

Gambling Help Online — Free counselling and support for Australians affected by gambling. Available 24/7 online and by phone.
Phone: 1800 858 858
Website: www.gamblinghelponline.org.au
Lifeline Australia — Crisis support and suicide prevention.
Phone: 13 11 14
Website: www.lifeline.org.au
Beyond Blue — Mental health support and information.
Phone: 1300 22 4636
Website: www.beyondblue.org.au
MoneySmart — Financial guidance for Australians experiencing financial difficulty related to gambling.
Website: moneysmart.gov.au
Relationships Australia — Support for individuals and families affected by gambling.
Phone: 1300 364 277
Website: www.relationships.org.au

Protecting Minors

Redspin Casino strictly prohibits gambling by anyone under the age of 18. We verify the age and identity of all players during the registration process. If we suspect that a minor has accessed our platform, the account will be immediately suspended pending investigation.

We encourage parents and guardians to use parental control software to prevent minors from accessing online gambling sites. The following tools can help:

Tips for Gambling Responsibly

Set a budget before you start and stick to it
Only gamble with money you can afford to lose
Treat gambling as entertainment, not as a source of income
Take regular breaks and do not gamble for extended periods
Do not gamble when you are upset, stressed, or under the influence of alcohol
Balance gambling with other leisure activities
Never chase your losses
Keep track of the time and money you spend gambling

Contact Our Responsible Gambling Team

If you have any questions about our responsible gambling tools or need assistance, our dedicated support team is available 24/7.

Email: [email protected]
Live Chat: Available directly on our website, 24 hours a day, 7 days a week

This Responsible Gambling page was last updated in June 2026.